Contact Us
Questions about a shipment, an invoice, or opening an account — here is how to reach a person.
Last updated 14 August 2026
Registered office
Unit 18, 8/F, Peter Leung Industrial Building103 Wai Yip Street, Kwun TongKowloon, Hong Kong SAR
Correspondence address
Office hours
Monday to Friday, 9:00 – 18:00Closed on Hong Kong public holidays
Hong Kong time (GMT+8)
How quickly we reply
- Shipment and document queries — within 1 business day
- Invoices and payments — within 1 business day
- Refund requests — acknowledged within 2 business days, decided within 10. See our Refund & Cancellation Policy
- Data protection requests — within 40 days, as the Personal Data (Privacy) Ordinance requires. See our Privacy Policy
Company details
RondaShip is a service of Ronda Plus Trading Limited, a limited company incorporated in Hong Kong SAR under the Companies Ordinance (Cap. 622).
Company No. 80115693 · Business Registration No. 80115693-000-04-26-A